Manager Laboratory Services

SUMMARY RESPONSIBILITIES:

Under the direction of the Associate Administrator and the Laboratory Medical Director, coordinates and manages day-to-day operations of the laboratory.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that  are required of the employee.

• Provides expertise in laboratory medicine processes through competent management, effective communication, collaboration, and timely action
• Oversees STAT and routine testing in the laboratory
• Oversees and manages all laboratory processes related to vendors, including send-out tests, reference labs, maintenance of supplies and equipment, and contracts
• Assigns and reviews proficiency testing, rotating samples among staff as required by regulations
• Coordinates scheduling and oversees daily laboratory operations
• Assures quality of service in the laboratory by reviewing results, Quality Control (QC) data, maintenance functions, and data collection, taking corrective action as needed
• Attends meetings as requested by the Executive team or Associate Administrator
• Tends to all laboratory functions and reports to next-in-line Leader
• Establishes and maintains working relationships with lab Medical Director, other providers and other departments
• Ensures Laboratory Information System (LIS) maintenance
• Provides effective leadership to the assigned department(s) of responsibility
• Ensures that care is delivered to each patient in accordance with the Nurse Practice Act of the State of Ohio
• Ensures staff compliances with hospital/unit policies, procedures, protocols, and guidelines
• Participates in activities that ensure the competency of the staff
• Ensures proper staffing for the department(s) of responsibility
• Maintains accountability for fiscal management of the department(s)
• Demonstrates good management techniques in established lines of authority
• Demonstrates ability to adapt to varied age-specific patient populations
• Demonstrates maturity and accountability for job performance. Supports the philosophy, objectives and goals of  the Department(s) and organization. Assesses areas of personal and professional growth
• Supports and promotes excellence in customer/guest relations, patient experience
• Supports and promotes the organization’s Quality, Infection Control Program, Safety Program, and Risk Management Program
• Ensures 90% compliance on hand hygiene audits
• Understands and adheres to all regulatory and compliance standards

Education: 

• High school diploma or equivalent
• Preferred: Bachelor’s degree in physical, chemical, or biological sciences

Certification: 

• Current Medical Technologist (MT) or Medical Laboratory Scientist (MLS) certification by American Society Clinical 
  Pathology (ASCP)

Experience: 

• 1 year of MT/MLS experience
• 5 years of laboratory experience with 2 years supervisory experience