LPN/LVN Clinic Lead, Medical & Surgical Unit

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

Oversees daily operations of a physician's office, performing a combination of supervisory, clinical, and administrative duties. Responsibilities include staff management, performance improvement, customer service, accounts payable, and electronic billing. This role requires leadership, strong communication skills, and familiarity with both clinical procedures and office administration.

Essential Functions

• Collaborate with physicians to maintain a professional environment and strong relationships with staff and patients
• Support leadership in budget and productivity planning
• Manage electronic billing, cash posting, petty cash, and related accounting responsibilities
• Verify insurance coverage and remain current with payer requirements and industry standards
• Participate in hiring, staffing schedules, and coverage across offices
• Supervise office personnel and manage office operations including supply ordering, mail, telephone inquiries, and equipment updates
• Maintain physician and staff calendars, address patient and staff issues, and ensure operational efficiency
• Communicate with external vendors and sales reps
• Maintain and update office policies, procedures, and software systems

Knowledge/Skills/Abilities/Expectations

• Proficient in Microsoft Office and physician practice billing systems
• Knowledge of medical terminology and basic accounting/banking
• Strong written and verbal communication skills, attention to detail, and ability to multitask
• Collaborative, organized, and self-motivated with strong customer service skills
• Proficient with standard office and clinical equipment, including EMRs, fax, phone, and calculators
• Ability to read, write, and speak fluent English
• Regular attendance and occasional travel (5%) required
• Must meet physical requirements for lifting (up to 50 lbs), standing, walking, and fine motor tasks
• Must meet visual and auditory acuity standards necessary for clinical and office functions

This position is subject to environmental and occupational exposure typical to clinical office settings, including occasional exposure to latex, chemicals, and mechanical components. Reasonable accommodations may be made for qualified individuals with disabilities.

Education

• Graduate of an accredited school of nursing required.

Licenses/Certifications

• Current Licensed Practical Nurse (LPN) license in the State of practice required
• Basic Life Support (BLS) certification required

Experience

• Minimum 3 years of supervisory or lead experience in a physician office or hospital setting
• Minimum 1 year experience with Electronic Medical Records (EMR)
• Minimum 1 year experience with surgery scheduling
• Preferred: 5 years supervisory or lead experience