Certified Medical Assistant- Clinic

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

• Directly involved in all aspects of patient care on a nursing level; assists healthcare providers and physicians with procedural needs as requested
• Provides compassionate quality care to all patients
• Promotes a team-oriented atmosphere and takes initiative in maintaining a tidy and safe clinical environment

Essential Functions

• Under direct supervision of a Physician/NP administers medication, performs treatments and patient care responsibilities as prescribed
• Responsible for patient triage, including all aspects of preliminary patient care (gathering vital signs, allergies, medications, etc.)
• Performs venipunctures and injections (IM, SQ, ID)
• Vaccine administration and record-keeping logs
• Responsible for medical equipment upkeep: performs control checks as required on necessary equipment and maintains required logs
• Performs laundry duties as well as any other cleaning duties to ensure a safe and sanity clinical environment
• Medication regulation (prior authorization, gathering of samples requested by provider, etc.)
• Prepares exam rooms and ensures they are stocked appropriately
• Pre-loading and abstraction of patient information prior to patient appointment
• Scanning documents to the patient electronic chart
• Proper patient electronic medical record maintenance
• Works referrals and obtains authorizations as needed
• Fields phone messages and promptly return calls (to patients, pharmacies, etc.)
• Demonstrates excellent customer service in a fast-paced environment
• Participates in orientation, instruction/training of new personnel
• Additional duties as assigned
• Follows provider and management directives as appropriate

Knowledge/Skills/Abilities/Expectations

• Knowledge of medications and their correct administration based on age of the patient and their clinical condition
• Basic computer knowledge
• Able to organize tasks, develop action plans, set priorities and function in stressful situations
• Ability to maintain a good working relationship both within the department and with other departments
• Must have good and regular attendance
• Must read, write, and speak fluent English
• Approximate percent of time required to travel: Less than 1%
• Performs other related duties as assigned

Education

• Medical Assistant degree / Licensed Practical Nurse degree / RN degree preferred

License/Certification

• Current TN LPN/RN licensure or be a registered or certified MA
• BLS Certification required. De-escalation training is required

Experience

• Completed externship in Family Practice environment or applicable specialty, 2+ years in a medical office environment desired, preferably in Family Practice or applicable specialty or other equivalent experience preferred but not required