Intake Coordinator - Post Acute

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

• Responsible for coordinating patient intake for post-acute services, including behavioral health, rehab and swing bed
• Conducts clinical assessments, facilitates patient registration, and ensures accurate documentation in alignment with organizational policies and standards

Essential Functions

• Conduct clinical assessments for self-admit and referral patients to determine service needs
• Coordinate patient intake for services, including behavioral health, rehab and swing bed
• Collaborate with interdisciplinary team members to ensure seamless patient transitions
• Maintain accurate and thorough documentation of patient information, including medical history and consent forms
• Verify patient insurance information and ensure proper authorization for services
• Participate in assisting community outreach and marketing efforts as needed

Knowledge/Skills/Abilities/Expectations

• Excellent verbal and written communication skills
• Strong interpersonal and organizational skills
• Ability to work effectively in high-stress, fast-paced environments
• Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems
• Critical thinking skills and ability to make sound judgments under pressure
• Frequently required to sit, stand, and walk
• Occasionally required to lift or move items up to 25 lbs
• Exposure to blood, bodily fluids, and other potential biohazards
• Clinical setting with exposure to patients and healthcare providers
• Potential exposure to infectious diseases and hazardous materials
• Requires adherence to safety and infection control protocols

Education

• High School Diploma or GED required
• Bachelor’s degree in a related field preferred

Licenses/Certifications

• None specified

Experience

• Minimum of one year of experience, preferably in a clinical or case management setting
• Knowledge of healthcare registration, intake, and discharge processes