Breast Imaging Patient Navigator

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

• The Breast Imaging Patient Navigator is responsible for guiding patients through the healthcare system by providing education, advocacy, and coordination of care for individuals undergoing breast imaging and related procedures. This role ensures timely access to diagnostic services, fosters communication among care providers, organizes educational outreach, and facilitates a seamless continuum of care. The Navigator works closely with departments such as Radiology, Surgery, Oncology, and the Cancer Center to support high-quality, patient-centered care.

Essential Functions

• Assist breast care patients with navigating the healthcare system and accessing diagnostic and treatment services
• Coordinate episodes of care by ensuring timely scheduling, follow-up, and pre-procedure work-ups
• Serve as a liaison between patients and providers across Radiology, Surgery, Oncology, and ancillary services
• Provide standardized and current patient education materials on breast imaging and related procedures
• Lead or support community outreach and provider-based education seminars to promote awareness and access
• Participate in staff education and training efforts across departments
• Collect, track, and report key performance measures including patient satisfaction, outcomes, and timeliness of care
• Collaborate in continuous quality improvement and present performance data to appropriate committees
• Maintain flexible hours to meet patient and physician needs, including schedule adjustments as necessary

Knowledge/Skills/Abilities/Expectations

• Strong clinical reasoning, communication, and documentation skills
• Ability to interpret clinical data and apply problem-solving strategies
• High degree of initiative, creativity, and professional judgment
• Competency in computer systems and electronic medical records
• Strong interpersonal skills with a commitment to compassion and patient advocacy

Education

• Bachelor of Science in Nursing (BSN) or Master of Social Work (MSW) required

Licenses/Certifications

• Current RN license or social work licensure required
• Advanced certification in breast patient navigation required within the time frame required by facility policy

Experience

• Minimum of 2 years' experience in a healthcare setting, preferably in Oncology or Case Management
• Demonstrated experience working effectively with physicians and multidisciplinary teams