Acquisition Hire: Population Health Coordin

Please note: This position is based at our off-site clinic located at 2315 8th Street – Lewiston, ID and is not at the main hospital campus.

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

The Population Health Coordinator (PHC) supports provider practices in improving patient quality of care through population health initiatives. This role assists in the development and implementation of processes designed to meet quality targets established by CMS and commercial payors, analyzes electronic quality reports, and translates data into actionable practice-level strategies. The PHC serves as a liaison between payors and practices, conducting site visits, facilitating education, and collaborating with office managers and providers to optimize performance in value based care programs. The position contributes to achieving the “triple aim” of healthcare: improved quality, reduced cost of care, and enhanced patient experience.

Essential Functions

• Provide individualized navigation and support for provider practices to improve patient care quality.
• Review and deliver population health reports related to quality, utilization, and clinical documentation.
• Translate data into actionable insights for practice managers and providers; present findings clearly with recommendations.
• Conduct site visits with practices to support process improvement and quality initiatives.
• Partner with physician liaisons to reinforce population health priorities and identify practice-level needs.
• Participate in meetings with commercial payors to align initiatives and maximize shared savings opportunities.
• Facilitate educational seminars for practice managers and providers on value-based care.
• Monitor engagement efforts and outcomes for assigned practices, identifying barriers and escalating as appropriate.
• Collaborate with internal leaders and external stakeholders to drive improvement in clinical and financial outcomes.
• Perform other duties as assigned.

Knowledge/Skills/Abilities/Expectations

• Strong understanding of population health principles, utilization management, case management, and care 

  coordination.

• Knowledge of healthcare contracts, benefit eligibility, and regulatory requirements.
• Effective communication skills, both oral and written, with ability to influence and motivate providers and staff.
• Strong organizational, time management, and problem-solving skills.
• Ability to apply critical thinking, analytical reasoning, and decision-making in a healthcare environment.
• Proficiency in managing confidential information with discretion and professionalism.
• Ability to function independently, adapt to changing priorities, and manage multiple projects simultaneously.
• Demonstrated teamwork and interpersonal skills, fostering collaboration across disciplines.
• Strong orientation toward high-quality, cost-effective, and patient-centered care.
• Frequent standing, walking, sitting, talking, hearing, and using hands to handle or feel.
• Occasional stooping, kneeling, crouching, or crawling.
• Ability to lift or move up to 20 pounds occasionally; heavier lifting may be required with assistance.
• Specific vision abilities required include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Must be able to hear calls, alarms, and staff/patient communications.
• Work performed primarily in office and clinic settings with occasional travel to provider practices.
• May involve exposure to clinical environments and associated risks (e.g., blood/body fluids, infectious agents, or radiation) as determined by facility policy.
• Standard work hours with occasional extended hours to meet organizational needs.
  

Education

• Associate’s degree required; Bachelor’s degree preferred.
• In lieu of degree, three (3) years of experience in a health-related field may be considered.

Licenses/Certifications

• Certification or Registration as a Medical Assistant preferred, if applicable.

Experience

• Minimum of three (3) years of experience working with physician practices, including provider education, practice management, or quality assurance.
• Experience in a patient-centered medical home environment preferred.
• Proficiency with Microsoft Office (Word, Excel) and ability to compile and analyze statistical data.