GME Program Manager

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

The Manager – Graduate Medical Education (GME) Program is responsible for the overall coordination, implementation, and continuous improvement of the hospital’s residency or fellowship training program(s) in accordance with Accreditation Council for Graduate Medical Education (ACGME) institutional and program requirements. This position manages daily program operations, accreditation compliance, resident recruitment and onboarding, and administrative and financial activities. The Manager serves as the primary liaison between the Program Director, residents/fellows, faculty, hospital administration, and the sponsoring institution’s GME Office.

Essential Functions

Program Operations and Accreditation Compliance (50%)

• Ensure continuous compliance with ACGME institutional, common, and specialty-specific program requirements.
• Maintain accurate documentation in the ACGME Accreditation Data System (ADS), including program information, faculty rosters, scholarly activity, and resident/fellow records.
• Coordinate ACGME site visits, internal reviews, and required annual program evaluations.
• Administer the program’s management system (e.g., MedHub), including duty hour monitoring, evaluations, rotations, and resident data.
• Maintain resident/fellow files, licensure, certifications, and credentialing requirements.
• Support the Clinical Competency Committee (CCC) and Program Evaluation Committee (PEC) processes and ensure timely completion of milestone assessments and reports.
• Develop, maintain, and update program manuals, policies, and procedures.

Resident Recruitment, Onboarding, and Development (30%)

• Manage all aspects of recruitment through the Electronic Residency Application Service (ERAS), Thalamus, and the National Resident Matching Program (NRMP).
• Coordinate interviews, applicant communications, ranking meetings, and Match Day activities.
• Plan and execute resident/fellow orientation, onboarding, and transition activities in collaboration with Human Resources and GME leadership.
• Support resident/fellow well-being and professional development initiatives.
• Serve as a key point of contact for residents/fellows, faculty, and institutional stakeholders.

Administrative and Financial Management (20%)

• Develop and manage program budgets, purchasing, and reimbursement processes.
• Coordinate scheduling and logistics for program meetings, educational sessions, and conferences.
• Maintain accurate records for payroll, stipends, and benefits in collaboration with Human Resources and Finance.
• Support reporting requirements to institutional, state, and accrediting agencies.

Knowledge/Skills/Abilities/Expectations

• Advanced knowledge of ACGME, NRMP, ERAS, and related regulatory requirements.
• Proficiency with residency management systems (e.g., MedHub, New Innovations, Thalamus).
• Strong organizational, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills, with ability to interact effectively with physicians, residents, and administrative staff.
• Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Work is primarily sedentary, requiring frequent use of computers and telephones.
• Occasional lifting of materials up to 20 pounds may be required.
• Standard office environment within a hospital or academic setting.
• Occasional evening or weekend work may be required to support program activities.

Education

• Bachelor’s degree in healthcare administration, business administration, education, or a related field required.
• Master’s degree preferred.

Licenses/Certifications

• None required.
• Certification as a Training Administrators of Graduate Medical Education (TAGME) (preferred)

Experience

• Minimum of three (3) years of experience in graduate medical education program administration or academic healthcare setting required.
• Prior experience with ACGME-accredited programs preferred.