Supervisor, Case Management

Join St. Francis–Emory Healthcare, a 376-bed community-connected hospital in Columbus, GA, that blends cutting-edge care with hometown purpose. As part of the ScionHealth network, St. Francis has been recognized and awarded multiple high-performing honors by U.S. News & World Report, and received multiple disease-specific certifications from the Joint Commission, and was a rated Top Large Hospital in Georgia. St. Francis also delivers advanced heart, orthopedic, and women’s care services. At St. Francis, you will experience a culture of excellence where your work directly shapes the health of our community.

Job Summary

Under the general supervision of the Case Management Director, the supervisor of case management serves as a resource for the case management team and other departments. Responsible for providing direct supervision of the case managers.

Essential Functions

• Conducts assessments and document conditions, observations, and actions.
• Supports case management coordination of patient transfers to acute care facilities to ensure compliance with hospital policies/procedures and regulatory requirements.
• Assist with managing the department in a cost-effective manner by utilizing current materials management techniques, maximizing human resources and continuously reevaluating the manner in which services are delivered.
• Coordinates assignment of case management staff to meet required services in each area.
• Supports case management coordination of patient transfers to ensure compliance with hospital policies/procedures and regulatory requirements.
• Directs, coordinates, and provides case management to patients.
• Facilitate patient and/or family counseling sessions; establish goals and care plans.
• Participate as a contributing member, in the discharge planning process.
• Serve as a liaison between hospital departments, to include discharge planning and social service.
• Other duties as assigned.

Knowledge/Skills/Abilites/Expcetations

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. 
• Must be able to work in a stressful environment and take appropriate action.

Education

• Associate Degree in Nursing (ADN) Required
• Bachelor's degree Preferred

Licenses/Certifications

• Professional Registered Nursing licensure in state of GA.
• Basic Life Support (BLS)

Experience

• Three (3) years of acute care experience
• Previous Case Management experience