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For more than 70 years, St. Francis-Emory Healthcare has been a healing presence throughout western Georgia. Our 376-bed hospital offers a full range of inpatient, outpatient and emergency room services through our partnership with Emory Healthcare. St. Francis-Emory Healthcare is proud to have the only open-heart surgery program in the Columbus area, a hallmark of quality care. Learn more about St. Francis-Emory Healthcare at our hospital website.
Are you passionate about fostering a dynamic and inclusive workplace? Do you thrive in environments where you can help others succeed and grow? Join our vibrant team as a key player in driving our company's culture and success! We are seeking an enthusiastic and dedicated team member to partner daily with the HR team and who is ready to bring innovative ideas, has a collaborative spirit, and has an unwavering commitment to excellence. In this role, you'll have the unique opportunity to shape the employee experience, support talent development, and contribute to a thriving organizational culture that empowers everyone to reach their full potential. If you're ready to make a meaningful impact and be part of a forward-thinking team, we want to hear from you!
The position provides consultative support for operations and plays a key support role in promoting the organization’s behavioral health services while helping to uphold quality and compliance standards. This position focuses on expanding community connections, supporting development efforts, and assisting with internal quality improvement initiatives. The role requires strong communication skills, attention to detail, and a passion for behavioral healthcare and service excellence.
This position will be on-site at our Behavioral Health facility.
Essential Functions
To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
Business Development Support
Assist in project management and service line development.
Assist in outreach efforts to community partners, providers, and referral sources.
Maintain accurate records of outreach contacts, meetings, and referrals in the CRM or tracking system.
Coordinate logistics for presentations, events, or tours for prospective partners.
Help create and distribute marketing and informational materials to support service awareness.
Monitor and report trends in referral data and outreach activity.
Compliance Support
Assist in gathering and organizing data related to clinical outcomes, patient satisfaction, and compliance metrics.
Support quality audits, documentation reviews, and improvement projects as directed by the Quality Manager.
Help maintain quality dashboards, tracking tools, and regulatory readiness materials.
Participate in surveys, feedback collection, and analysis to support continuous improvement.
Help ensure compliance with accreditation and licensing standards by supporting internal quality initiatives.
Education
Licenses/Certifications
Experience
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