Director-Medical/Surgical

ESSENTIAL FUNCTIONS
• Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
• Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
• Advances the customer experience in inpatient services.
• Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives
• Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Have a bias toward action, and feel confident about trying new initiatives instead of fearing failure
• Hold self and others accountable for all aspects of professionalism, respect, and courtesy
• Demonstrate ability to effectively manage multiple demands including appropriately fulfilling work commitments while balancing appropriate community involvement

• People
• Coaches staff providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organization and industry information to staff.
• Facilitates evidence-based employee engagement practices.
• Effectively builds strong relationships and networks to deliver upon organizational and department goals, thereby creating and fostering an environment that encourages professional growth.
• Participate in employee and patient rounding Identifies and mentor potential future leaders
• Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives
• Creates and fosters an environment that encourages professional growth.
• -Empower the people that demonstrate talent and positive attitude to assume leadership roles regardless of their formal "rank"
• -Value the diversity of ideas and creativity of employees, physicians, and patients
• -Engage in leadership development and in career and succession planning
Quality
• Enforces standards of care for Medical surgical area and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates an ongoing medical surgical service program which assures quality patient care consistent with the Hospital mission.
• Monitors compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
• Oversees a PI program that consistently monitors and evaluates critical aspects of care.
• Responsible for department’s operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards which integrates evidence-based practices into operations and clinical protocols.
• Accepts accountability for personal actions and for those within your area of responsibility--Own the results, learn from, and address suboptimal outcomes.
• Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
• Monitors and responds to quality event reporting
Finance
• Supports new program strategies and/or program enhancements which would expand patient services.
• Develops, prioritizes, and defends capital equipment requests.
• Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.
• Ensures that patient charges for supplies and all other resources used by the patients in the unit or related to the department’s services are complete, accurate, and are posted timely
Growth
• Advances the growth agenda for Medical Surgical Services.
• Strives to become the hospital of Choice for physicians, patients, staff, and payers in the community they serve
Community
• Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
• Develops and builds strategic internal and external networks.

Minimum Education
• Associates Degree required
• Bachelor's degree preferred
• Master's degree MHA, MSN, MBA, or related field preferred
• 3+ years of experience in Medical Surgical Services, preferably Medical Surgical nursing required
• 3+ years of experience in a leadership role preferred
• Or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
• Licenses: Current Alabama RN Licensure
• Basic Life Support (BLS)
• Advanced Life Support (ACLS)
• Pediatric Life Support (PALS)
• Certified Professional in Patient Safety (CPPS) preferred

Required Skills
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.