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Empowering the Hands that Heal

PBX Operator Per Diem Day - Evening

West Covina, California

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Overview

ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states – 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.

Success Profile

What do you need to be successful at ScionHealth? Here are the top traits we’re looking for:

  • Communicator
  • Creative
  • Deadline-oriented
  • Goal-oriented
  • Problem-solver
  • Strategic

Our Culture

  • Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
  • We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
  • We’re always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.
Two doctors standing in hallway

Quote

“ScionHealth allows leaders to inspire the organization to take responsibility for creating a better future.”

Jarrell King Talent Acquisition
Jarrell King, Talent Acquisition

PBX Operator Per Diem Day - Evening

West Covina, California
Facility Kindred Hospital San Gabriel Valley
Req ID 540950 Post Date 05/06/2025 Category Administrative
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Description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

Operates a console telephone switchboard in order to relay incoming, outgoing and interoffice calls. Greets and receives visitors and directs as appropriate. 

Essential Functions 

  • Courteously answers, routes and screens outside calls to the proper department or extension number, transfers calls, takes accurate messages and/or holds calls when necessary. 
  • Answers and screens in-house calls in order to take phone messages for doctors and staff personnel, requests for pages and to complete calls for patients who may need assistance. 
  • Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed. 
  • Pages code blue, fire alerts, stat calls, emergency calls, physicians, and staff, per protocol. 
  • Informs appropriate personnel of meetings, fire drills, disaster drills and other hospital functions by announcing them over the intercom. 
  • Maintains a file of hospital personnel and departments by name and extension number as well as phone numbers of hospitals within the area. 
  • Maintains an alphabetical and numerical log of patient names, room numbers and telephone extensions in order to expedite the relaying of calls. 
  • Monitors emergency patients when entering the hospital main entrance. Notifies clinical manager when necessary. 
  • Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate. 

Knowledge/Skills/Abilities/Expectations

  • Approximate percent of time required to travel: 
  • Must read, write and speak fluent English. 
  • Must have good and regular attendance.
  • Performs other related duties as assigned.

Pay Ranges: $ 23.10 per hour


Qualifications

Education

  • High school diploma or equivalent. 

Licenses/Certifications

  • None 

Experience

  • None
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Benefits

  • Career Development

    We support growth and development for all our employees through various means and in programs designed to foster inclusion.

  • Healthcare

    Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.

  • Retirement Plan

    Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.

  • Paid Time Off

    With paid holidays and unlimited PTO, you are encouraged to take the time you need to relax and recharge with family and friends.

  • Work-Life Balance

    Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they’re allowed to be their best selves in and out of the office.

  • Miscellaneous Benefits

    Whether you’re looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.

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  • Administrative, West Covina, California, United StatesRemove
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