Watertown Regional Medical Center is seeking a full time Registration Integrity Specialist for the OVERNIGHT shift.

Full time / .8 FTE - 32 hours per week. Requires a weekend and holiday rotation.

Registration Integrity Specialists are critical to patients of Watertown Regional Medical Center as they ensure the patient’s safety both physically and financially.

The Registration Integrity Specialist is responsible for providing a variety of order entry, Pre-registration, registration, cost estimates, and basic financial counseling to our patients. They will do this while working with patients and clinics directly over the phone in real time. Registration Integrity Specialists will pre-register accounts by verifying all demographic and insurance information.

This position will also enter orders as needed and identify errors in order entry to ensure patient safety. They will then proceed to prepare demographic and consent forms for front end staff. When applicable, estimate will also be added to the prepared paperwork. If Estimate was missed, this person will also create the estimate. 

Registration Integrity Specialists will backup registration areas as needed. They will work closely with other departments from the revenue cycle including Patient Accounting, Prior Authorization, and Registration to ensure patient experience is flawless from start to finish. 

Watertown Regional Medical Center offers a great work environment, competitive pay and benefits including:

• Health Insurance
• Dental Insurance Vision Insurance
• Health Savings Account (HSA)
• Healthcare Flexible Spending
• Limited Purpose Flexible Spending
• Dependent Care
• Flexible Spending
• Employee Paid Short-Term Disability
• Employee Paid Long-Term Disability
• Employer Paid Life Insurance and AD&D
• 401K
• PTO
• Tuition Reimbursement & Loan Forgiveness
• EAP – Employee Assistance Program
• Wellness Program
• On-site Fitness Center
• RethinkCare
• Virta

Voluntary Benefits

• Hospital Indemnity Insurance
• Accident Insurance
• Critical Illness Insurance
• Identity Protection
• Legal Services Plan
• Auto & Home Insurance
• Pet Insurance
• Discount Mall

At Watertown Regional Medical Center, we recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our healthcare professionals deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop in their chosen disciplines. The heart of WRMC is in its people, making our hospital a family that only the best is invited to join. If you feel that your skills and compassion fit with our vision for healthcare, we invite you to apply today.

Qualifications:

Minimum - High school diploma or equivalent required

• Previous customer service and/or Revenue Cycle experience (Registration; Scheduling, patient accounting, etc.) Preferred
• Critical thinking ability
• Knowledge of Registration and admissions policies & procedures
• Knowledge of diagnostic procedures and tests
• Data entry and keyboarding skills
• Scheduling and planning procedure skills
• Knowledge of switchboard system and procedures
• Ability to read and understand explanation of benefits from insurance companies and communicate information to patients
• Knowledge of hospital billing concepts and principles