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Job Summary

The AR Coordinator is a pivotal role within the regional finance team, acting as the primary liaison between the field operations and the Central Billing Office (CBO). This position ensures the timely and accurate management of accounts receivable, facilitates the resolution of revenue-related issues, and supports the CBO with critical operational data.

Essential Functions

Revenue & AR Reporting

• Generate and distribute regional AR reports, including AR aging, AR flash, and cash/net AR trends.
• Conduct detailed reviews of material accounts rolling in the next 60 days.
• Manage over 270 balances for collection or cleanup.

Site Neutral Resolution

• Investigate and resolve issues related to flips, proration, account/payor changes, and erroneous STAC billing.
• Collaborate with business development, case management, and facility controllers to address site neutral issues and implement processes to mitigate site neutral payments.
• Serve as the primary point of contact for all site neutral flips or potential flips.

Managed Care Liaison

• Monitor payer trends and escalate systemic issues impacting reimbursement with managed care.
• Act as the managed care liaison for AR accounts.

Account Accuracy & Reconciliation

• Review recoupments and credit balances to ensure accuracy.
• Resolve any AR discrepancies that could affect collections or revenue.

Other Responsibilities

• Perform weekly reviews of denials and status updates.
• Conduct initial verification reviews twice per month.
• Collaborate with CBO and case management to determine LTACH-level authorizations for entire patient stays.
• Review mnemonics, inpatient, and outpatient accounts weekly.
• Track exchange patients and VA authorizations biweekly.
• Perform month-end clinical denial reserve checks for accounts under 270.
• Produce denials management reporting and resolve payer or internal issues prohibiting collection.

Knowledge/Skills/Abilities/Expectations

• Advanced proficiency in Excel and reporting tools.
• Knowledge of AR systems, billing platforms, and managed care contracting.
• Strong attention to detail with a focus on accuracy and compliance.
• Proven ability to work cross-functionally with operations, finance, and clinical teams.
• Louisville preferred.

Education

• Bachelor’s degree in finance, Accounting, Business Administration, or similar programs.

Licenses/Certifications

• None Required

Experience

• 3–5 years of experience in healthcare revenue cycle, accounts receivable, or managed care.
• Strong understanding of LTACH, SNF, or hospital billing processes.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities, timelines, and complex accounts.