DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Works closely with Executive Directors, the Region’s hospital’s Chief Executive Officers/Administrators and the Senior Vice President of Human Resources, HD, providing oversight and consulting regarding all hospital-based human resources functions, including recruitment, selection, orientation, training, employee relations, human resources related policies and procedures, employment law, retention, compensation, HRIS management reporting, and benefits. Consults with and updates Region management and the Sr. Vice President of Human Resources, HD regarding all Human Resources functions and activities in area hospitals, as requested. In collaboration with hospital management and/or the Sr. Vice President of Human Resources, HD, develops, communicates, facilitates/coordinates implementation and monitors new and/or enhanced HR programs, policies and procedures, as approved by the HD Executive Committee. Promotes proactive, positive employee relations practices and environments in all area hospitals and understands and appropriately balances the roles of both employee and hospital advocate. Serves as key member of HD Human Resources team, providing valuable input and feedback and assuring implementation and maintenance of division and corporate HR initiatives. Ensures compliance with federal, state and local employment laws, as well as applicable regulations and standards.
Essential Functions
- Consults with all region hospital management on a proactive basis to ensure positive employee relations practices and environments in all area facilities.
- Provides oversight, guidance and direction, as requested, for all region hospital Human Resources functions, including the activities of the Human Resources and Payroll/Benefits functions. Participates in developing departmental goals, objectives, systems and processes. Works with region hospital Human Resources and Payroll/ Benefits staff to develop their skills and knowledge regarding the day-to-day application of all Human Resources policies, practices and processes, with particular focus on positive employee relations and customer service.
- Works with hospital management to help identify current and future staffing and recruitment needs for each hospital, including future business plan objectives.
- Collaborates with hospital management and the Division Sr. Dir of Recruiting Services to assist with the development and implementation of effective recruitment plan.
- Reviews turnover reports, orientation summaries and exit interview reports with hospital management, helping to identify and implement improvement opportunities.
- Works closely with hospital Human Resources staff to ensure compliance with regard to recruitment and selection process, including the following: interviews; employment verifications, background checks and drug screens to verify employment eligibility; extending employment offers to qualified candidates; ensuring that all newly-hired employees participate in a comprehensive and timely hospital orientation program.
- Assures that the content of the hospital orientation program for all newly hired employees is comprehensive and current. Assists hospitals with program changes and hospital-specific enhancements. Participates in the development and assures implementation of Hospital Division standardized orientation components.
- Conducts at least one Human Resources audit semi-annually at each of the Region’s hospitals. Provides reporting and analyses to Executive Director and Chief Executive Officers/Administrators, Region Senior Vice President and the Senior Vice President of Human Resources, HD.
- Assists hospital management with the development and execution of action plans to address Human Resources related areas identified for improvement.
- Formulates positive employee relations plans and monitors for each of the Region’s hospitals in collaboration with hospital senior management and the Senior Vice President of Human Resources, HD.
- Provides interpretation and consulting regarding all Human Resources policies and procedures. Provides input into development and adoption of new and revised policies and procedures.
- Using exit interview data from terminating employees determines trends, develops appropriate retention initiatives, provides management reporting and recommends improvement plans, as needed.
- Consults with and advises managers and supervisors on disciplinary and policy issues to ensure the fairness and consistency of all Human Resource actions. Conducts management, supervisory, and leadership training in Human Resources related areas identified for development and improvement.
- Reviews hospital compensation program periodically; assures that hospitals participate in local and regional salary surveys as appropriate, analyzes compensation practices, assists hospital management in analyzing market competitiveness and internal equity, advises management regarding new hire and promotion pay.
- Participates in the creation and/or revision of job descriptions and ensures the Hospital Division approval process is followed by hospitals. Assures that each area hospital maintains up-to-date set of job descriptions.
- Monitors employee performance evaluation program and assures that employee performance reviews are conducted timely. Ensures that hospital employee files are maintained appropriately to comply with all applicable laws, regulations and Joint Commission.
Knowledge/Skills/Abilities/Expectations
- Excellent oral and written communication skills. Must be able to communicate effectively with a diverse group of people including employees, physicians, board members, visitors, patients and families, outside consultants and senior hospital, region and division management.
- Ability to work under stress and to respond quickly in emergency situations. Ability to manage multiple priorities. Ability to work cooperatively as a leader and as a member of a team.
- Maintains a strong customer-service focus and commitment.
- Demonstrates excellent interpersonal skills with all contacts.
- Excellent knowledge of all Human Resources functions and employment laws.
- Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
- Ability to use computer software, analyze data and produce reports.
- Ability to travel moderately within assigned geographic area with some overnight stays, and occasionally to region, division and Support Center meetings, as requested.
- Approximate percent of time required to travel: 60%
- Must read, write and speak fluent English.
- Must have good and regular attendance.
- Performs other related duties as assigned.
QualificationsEducation
- Bachelor's Degree required
- Master’s degree preferred
Licenses/Certification
- PHR/SPHR certification preferred
Experience
- Five (5) years of Human Resources Management experience required, healthcare setting strongly preferred.
- Experience overseeing multiple locations strongly preferred.