At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

• The Scheduling Coordinator is responsible for managing and coordinating procedure appointments and ensuring efficient patient scheduling within the department
• This role serves as the central liaison among staff, physicians, and patients, providing clerical and administrative support
• The Scheduling Coordinator ensures that all scheduling procedures comply with hospital protocols and supports accurate documentation, billing, and supply tracking
• This position contributes significantly to the seamless operation of the department through effective communication and organizational excellence

Essential Functions

• Schedule surgical procedures following established guidelines and protocols
• Maintain and order necessary supplies for surgical services
• Prepare and organize charts, including obtaining and filing medical history and physical documents
• Communicate effectively with physician offices for timely and accurate scheduling
• Manage anesthesia supply and time charges, surgery billing, and implant billing/tracking
• Maintain and update tissue tracking and implant documentation
• Edit and manage surgeon preference cards
• Serve as receptionist and administrative support within the operating room department
• Adhere to departmental policies and contribute to ongoing quality improvements
• Support compliance with infection control and safety practices

Knowledge/Skills/Abilities/Expectations

• Strong organizational and time management skills
• Excellent verbal and written communication abilities
• Proficiency in scheduling systems, order entry, and electronic medical records
• Knowledge of medical terminology and healthcare processes
• Ability to work collaboratively with interdisciplinary teams
• Customer-service orientation and professionalism in interactions with patients and staff
• Commitment to the hospital's mission, values, and service philosophy
• Ability to work in an environment with exposure to biohazards and communicable diseases

Education

• High school diploma or GED required
• Associate degree in Medical Secretary or related field preferred
• Completion of coursework in medical terminology strongly desired

Licenses/Certifications

• None required
• Certification in medical office administration or scheduling preferred

Experience

• Minimum of one year of experience in a medical office setting required
• Prior experience in surgery scheduling, healthcare billing, or operating room administration strongly preferred
• Proficient in clerical tasks and use of scheduling software