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Empowering the Hands that Heal

Clinic Patient Access Rep - Family Medicine

Lewiston, Idaho

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Overview

ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states – 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.

Success Profile

What do you need to be successful at ScionHealth? Here are the top traits we’re looking for:

  • Communicator
  • Creative
  • Deadline-oriented
  • Goal-oriented
  • Problem-solver
  • Strategic

Our Culture

  • Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
  • We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
  • We’re always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.
Two doctors standing in hallway

Quote

“ScionHealth allows leaders to inspire the organization to take responsibility for creating a better future.”

Jarrell King Talent Acquisition
Jarrell King, Talent Acquisition

Clinic Patient Access Rep - Family Medicine

Lewiston, Idaho
Facility St. Joseph Physician Services
Req ID 530655 Post Date 12/19/2024 Category Accounting and Finance
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Description

The work location for this position is Lewiston, Idaho

Full-time:  80-hrs per pay period

Hours:  7:30am - 5:00pm

Benefits May Include:

  • Medical, Dental, Vision
  • 401k w/ employer match
  • Short & Long-term disabilities
  • Life & AD&D insurances
  • Employee Assistance Program
  • Pet Insurance
  • and more…

Primary Duties

  • Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay, co-insurance, for scheduled appointment/procedure, etc.
  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
  • Stays current with insurance requirements.
  • Responds to customer’s inquiries in a timely and professional manner.
  • Assists with departmental coverage as needed.
  • Manages daily appointment schedules which may include reminder calls and calling all referrals.
  • Collects co-pays and perform co-pay reconciliation.
  • Responsible for scanning and accurately placing documents, results, into the patient electronic medical record.
  • Responsible for reviewing the patient electronic medical record in advance of patient appointment to assure that all required documents are in place.
  • Establishes priorities and accomplishes task in a timely manner.
  • Performs other duties as assigned.

Scion Health considers a consistently positive, cooperative, self-motivated, courteous, and professional attitude to be an essential function of every position.  While different positions have different primary areas of responsibility, everyone needs to work as a team, and we expect all employees to roll up their sleeves and pitch in as necessary to get the job done.

Employees must be able to relate to other people beyond giving and receiving instructions: (a) can get along with co-workers or peers without exhibiting behavioral extremes, (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond appropriately to constructive feedback from a supervisor.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.


Qualifications

Minimum Requirements

  • Experience using Microsoft Office applications, including Word, Excel and Outlook required.

Preferred

  • High school diploma or GED
  • One year of medical office or related experience.
  • Demonstrated knowledge of Medical Terminology and CPT/ICD9 coding.
  • Knowledge of insurance process and regulations.
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Benefits

  • Career Development

    We support growth and development for all our employees through various means and in programs designed to foster inclusion.

  • Healthcare

    Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.

  • Retirement Plan

    Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.

  • Paid Time Off

    With paid holidays and unlimited PTO, you are encouraged to take the time you need to relax and recharge with family and friends.

  • Work-Life Balance

    Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they’re allowed to be their best selves in and out of the office.

  • Miscellaneous Benefits

    Whether you’re looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.

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  • Accounting and Finance, Lewiston, Idaho, United StatesRemove
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