Essential Functions:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation

• Picks up mail
• Sorts and delivers mail according to financial policy and procedures
• Coordinates all the telephone communication in the practice
• Answers all incoming calls in a courteous and efficient manner
• Coordinates all answering service for off-duty hours
• Responds to incoming patient account telephones inquiries
• Calculates final bills for patients who are ready to leave the practice
• Collects patient – owed balances or copays when due.  At time of service
• Registered new and existing patients into the patient information management system
• Maintains the change fund and reconciles the balance per financial policy and procedure
• Advises patients or guarantor of third-party payor benefits and estimates private payor amount
• Collects payment prior to admission in accordance with established guidelines and practice policies
• Explains financial requirements to the patient or responsible party and collects deposit or deductibles as required
• Maintains required records, reports and statistics as directed
• Maintains an orderly work area
• Maintains confidentiality of all patient information
• Requests and orders suppliesas necessary to keep an adequate inventory of materials on hand for practice operations
• Communicates information to the practice manager, practice physician, etc. to promote the smooth running of practice affairs
• Other duties as assigned