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Guest Relations Specialist
Columbus, Georgia
Overview
ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states – 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.
Success Profile
What do you need to be successful at ScionHealth? Here are the top traits we’re looking for:
- Communicator
- Creative
- Deadline-oriented
- Goal-oriented
- Problem-solver
- Strategic
Our Culture
- Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
- We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
- We’re always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.
Quote
“ScionHealth allows leaders to inspire the organization to take responsibility for creating a better future.”
Jarrell King Talent Acquisition
Guest Relations Specialist
Columbus, Georgia
Facility St. Francis-Emory Healthcare
Req ID 503687 Post Date 03/27/2024 Category Administrative
Apply Now
Req ID 503687 Post Date 03/27/2024 Category Administrative
Description
Education: High school diploma or equivalent, or associate’s degree preferred.
Experience: One year of customer service experience
Apply Now
Summary:The Greeter welcomes and assists patients, their families and visitors entering the hospital. Employees working in this capacity answer questions, provide information and direct people to the hospital location they need, thus creating an atmosphere in the hospital that is caring, yet efficient.
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Maintain awareness and oversight for activity in the main lobby.
Conducts approved screening process with all and uses technology to print out personalized visitor labels and ensures all coming into the hospital have the appropriate badge.
Ascertains patients’ and or visitors’ needs and directs them accordingly.
Acts as a liaison between patients, visitors, and guests and any hospital department
Aids patients and visitors by obtaining wheelchairs, or other services as needed.
Escorts or transports patients who need help to their destination within the hospital.
Contact Security, Environmental Services, or Facilities, for assistance when necessary.
Monitors the overall appearance of the hospital entrance.
Performs related duties as required.
Education: High school diploma or equivalent, or associate’s degree preferred.
Experience: One year of customer service experience
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Benefits
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Career Development
We support growth and development for all our employees through various means and in programs designed to foster inclusion.
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Healthcare
Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.
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Retirement Plan
Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.
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Paid Time Off
With paid holidays and unlimited PTO, you are encouraged to take the time you need to relax and recharge with family and friends.
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Work-Life Balance
Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they’re allowed to be their best selves in and out of the office.
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Miscellaneous Benefits
Whether you’re looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.