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AR Specialist I - Credit/Cash Specialist
Brentwood, Tennessee
Overview
ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states – 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.
Success Profile
What do you need to be successful at ScionHealth? Here are the top traits we’re looking for:
- Communicator
- Creative
- Deadline-oriented
- Goal-oriented
- Problem-solver
- Strategic
Our Culture
- Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
- We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
- We’re always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.
Quote
“ScionHealth allows leaders to inspire the organization to take responsibility for creating a better future.”
Jarrell King Talent Acquisition
AR Specialist I - Credit/Cash Specialist
Brentwood, Tennessee
Facility ScionHealth Corporate Support Center
Req ID 544610 Post Date 07/09/2025 Category Administrative
Apply Now
Req ID 544610 Post Date 07/09/2025 Category Administrative
Description
Apply Now
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
- The AR Specialist I provides entry-level support for physician billing accounts receivable
- This role focuses on insurance and patient account follow-up, ensuring timely and accurate resolution of outstanding balances while maintaining exceptional customer service
Essential Functions
- Process correspondence and follow up with insurance companies regarding outstanding claims
- Communicate professionally with internal and external customers
- Review and resolve demographic discrepancies
- Understand coordination of benefits and explanation of benefits (EOBs)
- Document follow-up activities in accordance with HIPAA requirements
- Participate in special projects and support spreadsheets as needed
Knowledge/Skills/Abilities/Expectations
- Basic understanding of insurance billing
- Strong customer service orientation
- Detail-oriented with ability to work independently
- Able to prioritize tasks and maintain confidentiality
Education
- High school diploma or equivalent
Licenses/Certifications
- None required
Experience
- Minimum of 6 months of experience in a medical office or physician billing setting
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Benefits
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Career Development
We support growth and development for all our employees through various means and in programs designed to foster inclusion.
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Healthcare
Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.
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Retirement Plan
Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.
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Paid Time Off
With paid holidays and unlimited PTO, you are encouraged to take the time you need to relax and recharge with family and friends.
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Work-Life Balance
Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they’re allowed to be their best selves in and out of the office.
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Miscellaneous Benefits
Whether you’re looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.