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Empowering the Hands that Heal

Area VP, Revenue Cycle Optimization & Process Improvement

Louisville, Kentucky; Brentwood, Tennessee

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ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states – 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.

Success Profile

What do you need to be successful at ScionHealth? Here are the top traits we’re looking for:

  • Communicator
  • Creative
  • Deadline-oriented
  • Goal-oriented
  • Problem-solver
  • Strategic

Our Culture

  • Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
  • We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
  • We’re always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.
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“ScionHealth allows leaders to inspire the organization to take responsibility for creating a better future.”

Jarrell King Talent Acquisition
Jarrell King, Talent Acquisition

Area VP, Revenue Cycle Optimization & Process Improvement

Louisville, Kentucky
Brentwood, Tennessee
Facility ScionHealth Corporate Support Center
Req ID 476043 Post Date 09/05/2023 Category Accounting and Finance
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ScionHealth is recruiting for an AVP, Revenue Cycle Operations, to join our team.

Candidate location in the Louisville, KY or Nashville, TN area preferred.


Under the general direction of the SVP – Revenue Cycle, the AVP – Revenue Cycle Optimization is responsible for the oversight and coordination of improvement projects and initiatives in the Business Office. Works collaboratively with senior leadership to identify and develop opportunities to transform processes, improve productivity, and reduce costs while ensuring that these changes do not have an unintended negative impact to quality outcomes, patient satisfaction or employee satisfaction. Develops effective leading and lagging indicators of performance that are clearly defined and can be relied upon to effectively track improvement while ensuring no adverse impact to operations. Responsible for developing targets and goals for achievement each fiscal year that ensure the overall success of operation. Responsible to work collaboratively with the finance planning team to ensure that the targets and goals of the Business Office are appropriately integrated into the system’s budget so that there is a clear understanding and engagement across the organization to align efforts to drive to the desired outcomes. Works effectively with the Analytics leadership and team to develop data sets needed to track and measure progress towards targets. Responsible for the development of effective and insightful dashboards and analytics that clearly show the success of initiatives and the achievement of targets and goals. Responsible to work discretely and collaboratively with a variety of leaders from different operational areas in the organization to complete these tasks in an effective, cohesive and comprehensive way. Understanding that all transactions potentially have an impact to the overall operation of the organization, this position must stay aware of changes that could impact success of Revenue Cycle initiatives and continuously adapt and work with leaders to account for any impact of these changes.

Summary of Job Duties:

· Identifies and articulates the strategic direction for Revenue Cycle performance excellence and collaborates with direct reports, peer leaders, and functional leaders to drive alignment.

· Partners with senior leaders to understand current operations and identify opportunities for improvement and transformation that should be included in the optimization initiatives to support the Revenue Cycle.

· Assists with Business Office strategic plans, process improvement, reimbursement and denial management strategies in line with system goals. Works with project teams in the analysis, design, and implementation of Revenue Cycle projects.

· Utilizes & analyzes data available in the different systems and tools to drive Revenue Cycle work to focus on high priorities.

· Provides Revenue Cycle support to the Business Office, promoting strong cooperation and alignment with Contract Management, Patient Access, Coding, HIM and other System entities.

· Identifies and implements process/workflow redesign when appropriate to increase efficiencies, reduce waste (denials and adjustments), limit variation and improve Revenue Cycle outcomes.

· Monitors industry and organizational changes for opportunities and impacts to achievement of Revenue Cycle goals.

· Collaborating with the Analytics leadership and teams creating data sets, dashboards and analytic assets that clearly communicate the success of the initiatives.

· Works discretely and collaboratively with senior leadership to perform strategic analysis of organizational opportunities as well as the development of process improvement programs that support the overall transformational goals.

· Effectively communicates, to all levels of the organization, the purpose, goals, successes and challenges.



Minimum 8 years progressive experience in health care Revenue Cycle or Finance, including performance improvement, process improvement, change management and project management.


 Bachelor's degree preferred in one of the following fields, Business Administration, Finance or a related field or equivalent experience and education.

Depending on a candidate’s qualifications, this position may be filled at a different level.

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  • Career Development

    We support growth and development for all our employees through various means and in programs designed to foster inclusion.

  • Healthcare

    Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.

  • Retirement Plan

    Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.

  • Paid Time Off

    With paid holidays and unlimited PTO, you are encouraged to take the time you need to relax and recharge with family and friends.

  • Work-Life Balance

    Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they’re allowed to be their best selves in and out of the office.

  • Miscellaneous Benefits

    Whether you’re looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.

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